
Efficiency of Tehran City Public Libraries in Iran: An Appraisal by Combined Use of Data Envelopment Analysis (DEA) with Strong Complementary Slackness Condition (SCSC) and DEA–DA (Discriminant Analysis)
Improvement of Public Library Services Quality: A Strategic Plan by Interpretive Structural Modeling and MICMAC
(Case Study: Yazd City Public Libraries in Iran)
Complaining Behaviors of Public Library Customers of Lorestan Province in Iran: Influential Factors and Outcomes