
Effectiveness of Information Counseling Courses on Information Seeking Behavior of Public Library Users: A case study
Performance Appraisal of Librarians by 360 Degree Feedback: the Case of Public librarians of Guilan Province, Iran
Evaluating of Service Quality Level in Libraries Using a Combination of SERVQUAL and Six Sigma Techniques
Prioritizing Factors Effecting Improvement Quality of Library Services Based on Attributes of Libqual Model Through MADM Approach